Privacy Policy

Introduction

Welcome to 8999b. This Privacy Policy explains how 8999b ("we", "us", "our") collects, uses, discloses, and protects information about you when you access or use our website at https://8999b.ws and the services available through it, including crash games, sports betting, live casino, and slots targeted at players in Bangladesh.

By accessing 8999b and creating an account, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this document, please refrain from using our services. We are committed to being transparent about how we handle your data and ensuring your information is kept secure at all times.

Information We Collect

When you register, deposit, play, or interact with 8999b, we may collect the following categories of personal information:

• Identity data: full name, date of birth, National ID or passport number (for KYC verification).
• Contact data: mobile phone number, email address, and district of residence (e.g., Dhaka, Chittagong, Sylhet).
• Financial data: payment method details (bKash wallet number, Nagad account, Rocket number, bank account references), transaction history, deposit and withdrawal records.
• Technical data: IP address, device type, browser type and version, operating system, referring URL, and session duration.
• Usage data: pages visited, games played, bet amounts, game session logs, and interaction patterns within the 8999b platform.

We collect this data directly from you when you fill in forms or provide it voluntarily, and automatically through cookies and tracking technologies when you browse our platform. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs.

How We Use Your Information

8999b processes your personal data only for legitimate purposes that are necessary to deliver and improve our services. Specifically, we use your information to:

• Create and manage your 8999b account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
• Deliver the games, betting markets, bonuses, and promotions you have requested, and personalise your experience on the 8999b platform.
• Comply with anti-money laundering (AML) obligations, fraud prevention requirements, and responsible gaming duties, including monitoring for problem gambling patterns.
• Send you transactional communications such as deposit confirmations, withdrawal notifications, account security alerts, and relevant promotional offers where you have opted in.
• Analyse platform performance, debug technical issues, and continuously improve the 8999b user experience for our Bangladesh player base.

Cookies and Tracking Technologies

8999b uses cookies — small text files placed on your device — to ensure the platform functions correctly, remember your preferences, and analyse how players navigate the site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

Most mobile browsers and devices allow you to manage or disable cookies through their settings. However, disabling essential cookies may affect your ability to log in, place bets, or access certain features of 8999b. Analytics and advertising cookies are non-essential and can be disabled without impacting core platform functionality.

Data Sharing and Disclosure

8999b does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors (payment processors, KYC verification partners, fraud detection services) who process data strictly on our instructions and are bound by confidentiality agreements.
• Legal obligations: when we are required to disclose information by applicable law, court order, or regulatory authority, we will comply after taking reasonable steps to notify you where legally permitted.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 8999b's assets, your data may be transferred as part of that transaction, with equivalent privacy protections maintained.

Under no circumstances will your personal data be shared with advertising networks or data brokers for the purpose of profiling or targeted marketing without your prior explicit consent.

Data Security

We take the security of your personal information seriously. 8999b implements a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, password hashing and salting for stored credentials, access-controlled server environments, and regular third-party security assessments.

While we strive to protect your information using industry best practices, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

Data Retention

8999b retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal and regulatory requirements. Specifically, financial transaction records are retained for a minimum of five (5) years to satisfy AML and audit obligations. Account profile data is retained for the duration of the account's active status plus six (6) months following account closure.

When data is no longer required, we securely delete or anonymise it so that it cannot be linked back to you. You may request early deletion of your data by contacting our support team, subject to any overriding legal retention obligations that prevent immediate erasure.

Your Rights

As a user of 8999b, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of the personal data we hold about you, along with an explanation of how it is used.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you may ask us to correct or update it promptly.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal obligations.
• Right to object: you may object to the processing of your data for direct marketing purposes at any time, and we will cease such processing without delay.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Request" and a description of your specific request. We will acknowledge your request within 48 hours and aim to resolve it within 30 days. We may need to verify your identity before processing the request.

Payment Data and Financial Privacy

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or bank transfer, the financial details of that transaction are handled with the highest level of care. Payment credentials — such as your mobile banking PIN or full account number — are never stored on 8999b servers. Instead, tokenised references provided by your payment provider are used to process subsequent transactions securely.

Transaction history is retained for audit and legal compliance purposes as described in the Data Retention section above. You can review your own transaction history at any time through your 8999b account dashboard. If you notice any discrepancy in your financial records, contact our support team immediately at [email protected].

Age Restriction and Underage Users

If you are a parent or guardian and believe that a minor in your care has accessed or registered on 8999b, please contact us immediately at [email protected]. We will take swift action to close the account and remove all associated data from our systems.

Changes to This Privacy Policy

8999b reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When we make material changes, we will notify registered users by email or by displaying a prominent notice on the 8999b website at least 7 days before the changes take effect.

The date at the top of this document ("Last Updated") will always reflect the most recent revision. Your continued use of 8999b after a Privacy Policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 8999b handles your personal data, please reach out to our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email us at [email protected] — responses are typically sent within 24-48 hours during regular Bangladesh Standard Time (BST, UTC+6) business hours. For urgent account security matters, mark your email subject line as "URGENT — Privacy" for prioritised handling.